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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Baritell

June 3, 2026

5  out of  5
rating by Melissa Baritell
"Super friendly and helped me get such a better deal with a better policy than I had before through another company! If anyone is thinking about changing their insurance, make sure you contact Gib! He is an amazing help and will guide you through the policies and make the process of changing super easy! Thank you so much to Gib!"
We responded:
"Thank you for the fantastic review, Melissa! We are always here to help with your insurance needs here in Warren . "
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Jasmond McCoy

May 27, 2026

5  out of  5
rating by Jasmond McCoy
"Gib was great and fast very professional"
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Megan Keyes

May 26, 2026

1  out of  5
rating by Megan Keyes
"They email bill reminders but do not respond to your follow up emails afterwards. Poor customer service."
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Zack Leiby

May 20, 2026

5  out of  5
rating by Zack Leiby
"Gibb was awesome fastest quote I ever got really nice guy and a great rate"
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Nicole Denicholas

May 11, 2026

5  out of  5
rating by Nicole Denicholas
"Gib was absolutely amazing to work with! He gave me the best rate I could ask for and saved me quite a bit of money from my last insurance agent. He was understanding and very knowledgeable in everything and took the time to answer all of my questions! I would highly recommend him to anyone looking for insurance!"
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Megan Altier

April 24, 2026

5  out of  5
rating by Megan Altier
"We had the best experience with Gib! He answered all of our questions and provided so much knowledge. We learned a lot more about our policy, what to expect, and great options we’d have. Would not have had a better experience with anyone else other than Gib!"
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sonya corrick

April 24, 2026

5  out of  5
rating by sonya corrick
"Breanna & everyone there at State Farm are absolutely the best! Anytime I need anything they are very quick to respond & help me out. Wouldn’t go anywhere else!!"
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Patrick Nelson

April 16, 2026

5  out of  5
rating by Patrick Nelson
"Gib is awesome. Super easy to work with, very knowledgeable. No upsell"
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skyler yanca

April 14, 2026

5  out of  5
rating by skyler yanca
"Gib was extra helpful answered all my questions thoroughly and thoughtfully! made sure every little detail was correct."
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Terry Stewart

April 9, 2026

5  out of  5
rating by Terry Stewart
"Easy to work very knowledgeable"
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Carrie Hyde

March 19, 2026

5  out of  5
rating by Carrie Hyde
"Gibb has been very patient and helpful any time we've talked on the phone and when I've come into the office. He's very personable and understanding."
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Monica Lowery

March 19, 2026

5  out of  5
rating by Monica Lowery
"my aunt recommended me to get auto insurance through Gib, and 10/10!! friendly & straight to the point. Got auto + renters insurance at an amazing price!!"
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Chris Thomas

March 17, 2026

5  out of  5
rating by Chris Thomas
"Breanna was great! Made switching very easy. Glad we made the move! Would recommend the Knepper office to anyone looking for insurance!"
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Angie Hanshaw

March 16, 2026

5  out of  5
rating by Angie Hanshaw
"Gibbs did great"
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Joshua Baker

February 2, 2026

5  out of  5
rating by Joshua Baker
"Friendly, knowledgeable, and professional. He made the process of switching insurance seamless. Thanks for the great service!""
We responded:
"Thank you Josh. We love having you as a new policyholder. "
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Tiffany Cowger

January 12, 2026

5  out of  5
rating by Tiffany Cowger
"Gib was absolutely brilliant."
We responded:
"Thank you, Tiffany! I'm happy to hear that Gib provided such outstanding service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Stacie White

January 9, 2026

5  out of  5
rating by Stacie White
"Hello GIB , :) I wanted to take a moment to thank you for your excellent customer service and support in helping me get my auto insurance figured out at a better rate. I really appreciate how knowledgeable, patient, and helpful you were throughout the process. You made everything easy to understand and took the time to make sure I was getting the best option for my situation, which truly means a lot. It was a great experience working with you. Thank you again for all your help—I’ll definitely recommend you to others. Best regards, Stacie White"
We responded:
"Thank you, Stacie, for your thoughtful feedback! I'm happy to hear that you had a positive experience with our service and that we could assist you in finding the best auto insurance rate. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Charlene Currey

January 7, 2026

5  out of  5
rating by Charlene Currey
"Gib was very friendly. Thanks for getting us set up on insurance and renters insurance."
We responded:
"Thank you, Charlene! I'm happy to hear that Gib provided friendly service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Tabatha George

January 7, 2026

5  out of  5
rating by Tabatha George
"Very nice and helped me with everything i needed. Thanks Derek"
We responded:
"Thank you, Tabatha! I'm happy to hear that Derek was able to assist you with everything you needed. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jerome. Keith Williams Sr

December 5, 2025

5  out of  5
rating by Jerome. Keith Williams Sr
"Very knowledgeable!!!"
We responded:
"Thank you, Jerome, for your feedback! I'm glad to know you found our team knowledgeable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Douglas Odell

November 25, 2025

5  out of  5
rating by Douglas Odell
"Gib was great. Very through and professional. Couldn't be more pleased with the coverage and policy."
We responded:
"Thank you for your review, Douglas! I'm happy to hear that Gib provided you with thorough and professional service. It's wonderful to know you're satisfied with your coverage and policy. If you have any questions or need further assistance, feel free to reach out anytime!"
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Carla Davis

November 20, 2025

5  out of  5
rating by Carla Davis
"Gib was awesome! I really appreciate how fast he got me situated! Rates are so high now a days. It's really hard to trust insurance companies. Gib made me feel safe. Thank you again Gib!"
We responded:
"Thank you, Carla! I'm so happy to hear that Gib provided you with such a positive experience. It's important to us that you feel safe and well taken care of, especially in today's market. If you have any more questions or need assistance, feel free to reach out anytime!"
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Wayne Gore

October 10, 2025

5  out of  5
rating by Wayne Gore
"I had the pleasure of dealing with Gibb! Very knowledgeable. Explained everything to me. Even went the extra mile and broke information down for better understanding. He was super friendly. Annnnd Slsaved me just over 100$ a month from previous agency!!! Extremely happy with services and support."
We responded:
"Thank you, Wayne! I'm glad to hear about your positive experience with Gibb. It's wonderful that he was able to provide clear explanations and help you save money. We're happy to have you with us and are here for any future needs. Let us know if there's anything else we can assist you with!"
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Jessie Glaser

September 26, 2025

5  out of  5
rating by Jessie Glaser
"Gib was very helpful and helped me get the best coverage I could get"
We responded:
"Thank you, Jessie! I'm happy to hear that Gib was able to assist you in finding the best coverage. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Saundra Russo

September 22, 2025

5  out of  5
rating by Saundra Russo
"Talked with Bri today and had a very positive experience. I will definitely recommend!"
We responded:
"Thank you, Saundra! I'm happy to hear that Bri provided you with a positive experience. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"