State Farm® Insurance Agent Derek Knepper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Nelson
April 16, 2026
"Gib is awesome. Super easy to work with, very knowledgeable. No upsell"
skyler yanca
April 14, 2026
"Gib was extra helpful answered all my questions thoroughly and thoughtfully! made sure every little detail was correct."
Terry Stewart
April 9, 2026
"Easy to work very knowledgeable"
Carrie Hyde
March 19, 2026
"Gibb has been very patient and helpful any time we've talked on the phone and when I've come into the office. He's very personable and understanding."
Monica Lowery
March 19, 2026
"my aunt recommended me to get auto insurance through Gib, and 10/10!! friendly & straight to the point. Got auto + renters insurance at an amazing price!!"
Chris Thomas
March 17, 2026
"Breanna was great! Made switching very easy. Glad we made the move! Would recommend the Knepper office to anyone looking for insurance!"
Angie Hanshaw
March 16, 2026
"Gibbs did great"
Joshua Baker
February 2, 2026
"Friendly, knowledgeable, and professional. He made the process of switching insurance seamless. Thanks for the great service!""
"Thank you Josh. We love having you as a new policyholder. "
Tiffany Cowger
January 12, 2026
"Gib was absolutely brilliant."
"Thank you, Tiffany! I'm happy to hear that Gib provided such outstanding service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Stacie White
January 9, 2026
"Hello GIB , :) I wanted to take a moment to thank you for your excellent customer service and support in helping me get my auto insurance figured out at a better rate. I really appreciate how knowledgeable, patient, and helpful you were throughout the process. You made everything easy to understand and took the time to make sure I was getting the best option for my situation, which truly means a lot. It was a great experience working with you. Thank you again for all your help—I’ll definitely recommend you to others. Best regards, Stacie White"
"Thank you, Stacie, for your thoughtful feedback! I'm happy to hear that you had a positive experience with our service and that we could assist you in finding the best auto insurance rate. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Charlene Currey
January 7, 2026
"Gib was very friendly. Thanks for getting us set up on insurance and renters insurance."
"Thank you, Charlene! I'm happy to hear that Gib provided friendly service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Tabatha George
January 7, 2026
"Very nice and helped me with everything i needed. Thanks Derek"
"Thank you, Tabatha! I'm happy to hear that Derek was able to assist you with everything you needed. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Jerome. Keith Williams Sr
December 5, 2025
"Very knowledgeable!!!"
"Thank you, Jerome, for your feedback! I'm glad to know you found our team knowledgeable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Douglas Odell
November 25, 2025
"Gib was great. Very through and professional. Couldn't be more pleased with the coverage and policy."
"Thank you for your review, Douglas! I'm happy to hear that Gib provided you with thorough and professional service. It's wonderful to know you're satisfied with your coverage and policy. If you have any questions or need further assistance, feel free to reach out anytime!"
Carla Davis
November 20, 2025
"Gib was awesome! I really appreciate how fast he got me situated! Rates are so high now a days. It's really hard to trust insurance companies. Gib made me feel safe. Thank you again Gib!"
"Thank you, Carla! I'm so happy to hear that Gib provided you with such a positive experience. It's important to us that you feel safe and well taken care of, especially in today's market. If you have any more questions or need assistance, feel free to reach out anytime!"
Wayne Gore
October 10, 2025
"I had the pleasure of dealing with Gibb! Very knowledgeable. Explained everything to me. Even went the extra mile and broke information down for better understanding. He was super friendly. Annnnd Slsaved me just over 100$ a month from previous agency!!! Extremely happy with services and support."
"Thank you, Wayne! I'm glad to hear about your positive experience with Gibb. It's wonderful that he was able to provide clear explanations and help you save money. We're happy to have you with us and are here for any future needs. Let us know if there's anything else we can assist you with!"
Jessie Glaser
September 26, 2025
"Gib was very helpful and helped me get the best coverage I could get"
"Thank you, Jessie! I'm happy to hear that Gib was able to assist you in finding the best coverage. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Saundra Russo
September 22, 2025
"Talked with Bri today and had a very positive experience. I will definitely recommend!"
"Thank you, Saundra! I'm happy to hear that Bri provided you with a positive experience. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
George Beatty-Marsh
July 21, 2025
"Takes time to explain everything, very good and trustworthy."
"Hey, George! Thanks so much for sharing how you felt supported and informed during your experience with us. Taking the time to walk through your insurance options is something we truly value."
Matt Gettings
July 8, 2025
"Amazing customer service, Sol was very helpful and nice, got me a good price on my full coverage when everyone else wanted over $100 more."
"Thank you, Matt! I'm happy to hear that Sol provided such helpful service and found you a great price on your insurance. We always aim to offer the best support and value to our customers. If you need anything else, feel free to reach out!"
Nick Cowger
June 30, 2025
"I went into State Farm looking for a better quote on home and auto. I had already been a few places with no luck, but Gib hooked me up. He was helpful, explained everything well, and got me out the door a happy customer."
"Thank you for your review, Nick! I'm so happy to hear that Gib was able to assist you with your insurance needs. We always aim to provide clear explanations and excellent service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Holly Ensinger
June 13, 2025
"Gibbons Franks ( Gibb) is my agent. He super friendly super nice. Very knowledgeable. He was able to get me the deductible I wanted and my policy was pretty much the same as the other place I was insured with. I highly recommend Gibb for your insurance needs."
"Thank you for your review, Holly! I'm happy to hear that Gibb provided you with such friendly and knowledgeable service. It's great to know he was able to meet your needs effectively. We appreciate your recommendation and are here if you need anything else!"
Tim Geist
June 7, 2025
"Gib has been gery helpful in my move into Ohio"
"Thank you for your review, Tim! I'm happy to know you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Phillip Hines
June 2, 2025
"Very happy with my auto insurance and life insurance policy thru State Farm. Alison did a tremendous job when I moved from Ohio to Pennsylvania on my auto insurance. Great company, excellent customer service and interaction."
"Thanks so much for the great feedback, Phillip! We’re happy to hear everything went smoothly with your move and that the team provided such a positive experience throughout the process! We truly appreciate you being with us and are always here if you need anything going forward!"
Amanda Smith
May 21, 2025
"Gib was fantastic! Quick and easy and got everything sorted within 10 minutes!!"
"Hey, Amanda! Thanks so much for letting us know that Gib was able to get everything sorted quickly and make the process easy for you. We appreciate you sharing your experience!"